• Contract
  • Full Time
  • Croydon
  • Salary: Up to £51,000 + benefits

Our client, a forward thinking, aspirational organisation, is looking for an equally forward thinking, ambitious Change Manager for an initial 1-year FTC.

Whilst this will sit within ICT, this role is working across Transformation projects / programmes that fall across every areas of the organisation.

The role has been created to design, develop and deliver ICT and Transformation projects & programmes and support ICT and Transformation projects & programmes planning, effectively managing project or programme budgets, resource allocation, project & programme controls and risk.

Essential knowledge:

  • Excellent knowledge of programme, project and performance management techniques
  • Experience delivering change and transformation across multiple work streams, not necessarily limited to ICT.
  • How to structure projects to allow for timely decision-making
  • Understanding and experience of various tools and approaches to reviewing and re-designing services to identify potential efficiencies and service improvements
  • Ideally experience in some capacity within public sector / local government environment.

Essential skills and abilities:

  • Ability to manage, lead and deliver a range of complex projects
  • Ability to think strategically, both in the long term and in thinking about the needs of the whole organisation
  • Practical problem solver, with a focus on efficiency, value for money and the effective management of conflicting priorities
  • Ability to demonstrate resilience when facing contradicting priorities or demanding workloads
  • Excellent facilitation skills
  • Creative and innovative with ideas and approach
  • Excellent project management skills
  • Ability to build and maintain strong relationships at all levels
  • Ability to influence at all levels of the organisation – and unafraid to constructively challenge
  • Ability to communicate using a variety of mediums and methodologies including, written, oral, diagrammatical and visual to best suit the needs of the recipient
  • Ability to work under pressure and deal with difficult situations.

Essential experience:

  • Experience of change and programme/project management, working on multi-million-pound complex business improvement, ICT or service transformation projects or programmes
  • A good track record of benefits realisation analysis and risk management
  • Experience of working closely with senior management, gaining credibility with that level of the organisation
  • Leadership and management of a complicated and demanding programmes or projects
  • Working within or for a local authority client and the democratic processes that influence decision making
  • A sound understanding of political drivers for change
  • A sound understanding of organisational culture and dealing with resistance to change.



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